Organisational quality

Recognising Daikin’s Organisational Quality

Over the years, Daikin Europe N.V. has been recognised as a well managed and organised business which meets all European manufacturing standards and is concerned for the safety and wellbeing of its workforce. We meet to exceed all current employment and health & safety regulations, and ensure our employees are effectively trained and supported in the workplace. Daikin Europe N.V. has also been acknowledged as an active and engaged member of the local and wider European business communities, prepared to assume responsibility for promoting and encouraging other organisations in the region.

J-SOx Compliance

J-SOx is the short name for the Japanese version of the Sarbanes-Oxley law or SOx. SOx refers to a piece of United States legislation drafted by American politicians Sarbanes and Oxley. The law is intended to create transparency and reassure investors in the aftermath of a number of accounting scandals in the business world.

Since 2008, all companies that are active on the Japanese stock market have to comply with the Japanese version of this law, the Financial Instruments and Exchange Law. Daikin Europe N.V. has been J-SOx compliant since April 2008.

Daikin response to J-Sox

In response to the Japanese legislation, Daikin has realigned its systems to ensure the effectiveness of all operational processes throughout the Daikin Group that could affect financial reporting.

Daikin continually evaluates these systems to ensure the Company effectively provides the internal control assurance required by J-SOx. The company is committed to making any necessary adjustments to these systems, to ensure continued compliance with J-SOx and any related regulations.

ISO14001 certification

Daikin's dedication to protecting and improving the quality of the environment has been rewarded with the coveted ISO14001 certification.

ISO 14001 states that "Daikin has an effective environmental management system in place to protect both man and the environment from the potential impact of its manufacturing activities, products and services while helping to maintain and to improve the overall quality of the environment."

Daikin is one of the first air conditioning manufacturers to receive such recognition.

ISO9001 certification

The Daikin Europe N.V. manufacturing operation meets all European manufacturing standards and quality requirements, while ongoing research focuses on optimising both unit capacity and quality.

Successfully following our factories’ example in Japan, Daikin Europe N.V. received the ISO 9001 certificate in 1993. The certification is our customers' guarantee that we pay close attention to quality at every stage of design and production, as well as in our after-sales service. It also guarantees that Daikin’s quality system is audited regularly, both internally and by external bodies.

In April 2002, Daikin Europe N.V. was audited by Lloyd Register Quality Assurance under the new ISO9001:2000-norm. This new standard is business-process oriented and requires participating companies to direct all processes towards achieving customer satisfaction.

Our motivated employees strive for continuous improvement and ensure that Daikin products and processes conform to ISO9001 certification requirements at all times.

ISO50001 certification

Since 2006 Daikin is voluntarily participating in the Flemish Energy Audit covenant period 2006 - 2014. This covenant is an agreement between the Flemish Government and companies with a high energy consumption and goes further than the standard legal requirements. Purpose of this covenant is to ensure that Flemish energy intensive companies stay and become leading companies in energy efficiency! Daikin is already participating in the successor of the audit covenant, the Flemish energy policy agreement, period 2015 - 2020, with the same goals as the covenant but with additional requirements for the participating companies.

In addition to this Daikin has an effective energy management system in place to ensure a sustainable use AND reduction of energy! In 2014 our management system has been successfully audited by Lloyds according to the ISO 50001 standard. Daikin is one of the first air conditioning manufacturers to receive such recognition.

Remark: DENV uses only green energy at the manufacturing plant in Ostend and also 2000 solar panels are installed to produce green energy. By these actions DENV has reduced drastically its carbon footprint.

18001 OHSAS certification

The safety of our employees, subcontractors, visitors and neighbours is of the utmost importance to Daikin.

In December 2010 Daikin Europe N.V. achieved the internationally recognized 18001 Occupational Health and Safety Assessment Series (OHSAS) certification, which sets a benchmark for qualitative safety and health management systems.

To fulfil this standard, Daikin Europe N.V. has a safety management system in place that includes:

  • A health & safety policy 
  • Regular risk analyses 
  • A safety action plan 
  • Safety and health targets 
  • Compliance with related laws and regulations 
  • Efficient training courses and instructions 
  • Communications on safety and health 
  • Efficient measurement of the safety level of the organisation 
  • Emergency procedures related to company activities (e.g. refrigerant leakage, fire, environmental incidents) 
  • Audits and evaluations of the safety system

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