ACHIEVING YEAR-ROUND COMFORT WITH DAIKIN
COMPREHENSIVE SUPPORT AND MAINTENANCE FOR OPTIMAL PERFORMANCE
Creating the perfect indoor climate goes beyond buying and installing a unit. It's about achieving year-round comfort, energy efficiency, reliability, and control. At Daikin, we provide a number of support and maintenance services to make sure your system keeps working optimally throughout its entire lifetime.
WHENEVER, WHEREVER, HOWEVER YOU NEED US
We deliver extraordinary results for remarkable value. This means being ready for you whenever, wherever and however you need us. Your Daikin Service team is on standby with well-outfitted local resources that are backed by the world’s number one air-conditioning company. Whether you’re looking to extend the life of your equipment or to drive efficiency into every aspect of your business, our team will identify the solutions to meet you where you are today and take you where you want to go.
OPTIMAL PERFORMANCE AT MINIMAL COST
THANKS TO OUR SUPPORT SERVICES, A WELL-MAINTAINED INSTALLATION OFFERS:
HIGHER ENERGY EFFICIENCY
AA LONGER LIFE CYCLE
COMPLIANCE WITH THE LATEST LEGAL AND REGULATORY REQUIREMENTS
SUPPLIER AND SERVICE PROVIDER
From selecting the right climate solution to starting up, monitoring, and maintaining it: Daikin is ready to support you in every step of the process. Don't have a Daikin installation? Get in touch: you can still rely on the Daikin services provided by our helpdesk and our team of service engineers.
WHAT WE OFFER
DAIKIN COMMISSIONING SERVICE
EXPERT GUIDANCE AND TRAINING FROM START TO FINISH
From the start up and testing to the final fine-tuning, our Daikin Service representatives are there to offer support for every step of the installation process. Our effective and efficient practices help all installers ensure a Daikin installation continues to run at peak performance.
If you have little experience commissioning our products, we recommend speaking with our Daikin Service representatives to receive thorough training and guidance when installing our solutions.
OPERATION, MAINTENANCE AND REPAIRS
YOUR TRUSTED PARTNER IN CLIMATE SOLUTIONS
At Daikin, we understand the you are not looking for a supplier, but a partner. That's why we make it our mission to accompany you throughout the design, set up and maintenance of your installation to deliver a product that meets all your climate needs. Together with our Service Partners, we offer a range of service plans to oversee, manage and monitor your installation.
- Remote Monitoring Services
- Maintenance Services
- Daikin Repair Service
- System Controls
REMOTE MONITORING SERVICES
SMART REMOTE MANAGEMENT
We offer several ways to manage your products and installations remotely. From performance monitoring to predictive logic and analyses and more, our Intelligent Network is a cost-efficient way to increase the security, uptime and reliability of your installation.
- Alarms and web application
- Active monitoring
- Connected maintenance
MAINTENANCE SERVICES
MAXIMIZE SYSTEM LONGEVITY
Extend the life of your system and minimize operation costs with regular maintenance checks by Daikin.
Inspection plan
- A thorough inspection to ensure your system complies with the latest European legislation and regulations
Preventative plan
- Measurement and advisory reports provide in-depth insight about your installation
- Secure minimal downtime
- Service Engineers are available to perform emergency repairs
Optimal plan
- 24/7 monitoring
- Any possible issues that may arise are sent directly to Daikin
- Avoid unexpected costs, as all repairs are covered
DAIKIN REPAIR SERVICE
LOCAL EXPERTISE, ALWAYS AVAILABLE
We make sure there is always a Daikin Service specialist in your area ready to help whenever needed. Covering the wide Daikin product portfolio and other brands, our service teams work as a second line of support or as your main service provider.
SYSTEM CONTROLS
MANAGE YOUR HOME ENVIRONMENT WITH EASE
Take advantage of our system controls to manage and monitor your chiller plant room.
- iCM intelligent Chiller Manager
- Main functionalities
- Product line-up and specifications
- Remote control and monitoring
DAIKIN PROJECT SUPPORT AND HELPDESK
TAILORED SOLUTIONS AND SEAMLESS INTEGRATION WITH OUR HVAC-R SYSTEMS
Whether it's selecting the right solution for your application or integrating our HVAC-R systems into your building management system, our experienced specialists and engineers are ready to assist you.
UPGRADES AND OPTIMIZATIONS
YOUR TRUSTED PARTNER IN CLIMATE SOLUTIONS
To enhance the performance, efficiency, and extend the lifetime of your system, we have developed a variety of upgrades and enhancements. These upgrades are designed to optimize system operation, reduce energy consumption, and ensure reliable performance over the long term.
UPGRADES AND OPTIMIZATIONS FOR APPLIED SYSTEMS
Enhance your HVAC system's efficiency and lifespan with our tailored upgrades. From inverter upgrades to heat recovery and modernisation, our solutions boost performance, cut energy costs, and meet your specific needs.
Inverter Upgrade:
Increase efficiency by up to 25% with variable speed inverters, reducing energy bills and ensuring quieter operation.
Heat Recovery:
Implement the HR2 Heat Recovery Retrofit Solution to repurpose wasted energy for heating, providing simultaneous heating and cooling while achieving long-term savings.
Modernisation:
Seamlessly upgrade or renew your system with our modernisation services
UPGRADE AND OPTIMIZATION FOR VRV SYSTEMS
Boost your VRV system’s performance, energy efficiency, and lifespan with our advanced retrofit solutions. Our VRV compressor retrofit kit is designed to optimize comfort and reliability, ensuring you get the most out of your system.
Benefits of a Retrofit Upgrade:
- Increased Energy Efficiency
- Extended System Lifetime
- Improved Comfort
VRV Retrofit Kits:
- Compressor Retrofit Kit
- Sensor Overhaul Kit
PARTS AND CONSUMABLES
HIGH QUALITY COMPONENTS FOR HIGH QUALITY SOLUTIONS
All the components that make up a Daikin solution are high quality. This means that if a component is replaced by a Daikin installer, you can rest assured that your installation will maintain its peak efficiency and performance.
Our parts and consumables are available in high quantities for a minimum of 10 years after the purchase of your installation. Fully stocked and open 24/7, installers can use our dedicated webshop as a one-stop shop to order and receive all components.
DAIKIN WARRANTY POLICY
ENJOY BROAD AND TRANSPARENT WARRANTIES
Daikin has a broad and transparent warranty policy. In specific contracts you can get, in addition to the factory warranty on parts, also warranty on labour.
- Standard Warranty
- Stand By Me
- Warranty Extension
STANDARD WARRANTY
FLEXIBLE WARRANTY OPTIONS
We offer a range of standard warranties covering our air conditioning, applied, refrigeration and heating equipment. Designed to meet your installation needs, we offer different standard warranty terms if you are a member of one of our partner programmes.
STAND BY ME
QUALIFY FOR EXTENDED COVERAGE WITH OUR STAND BY ME PROGRAMME FOR DAIKIN ALTHERMA AND HYBRID HEATING SYSTEMS.
If you have a Daikin Altherma or Hybrid heating system, you may qualify for a warranty extension through our Stand By Me programme.
WARRANTY EXTENSION
AVAILABLE FOR AIR CONDITIONING, REFRIGERATION, AND HEATING SYSTEMS BEFORE SHIPMENT.
We make sure there is always a Daikin Service specialist in your area ready to help whenever needed. Covering the wide Daikin product portfolio and other brands, our service teams work as a second line of support or as your main service provider.
SUBMIT YOUR WARRANTY REQUESTS WITH EASE.
DAIKIN WARRANTY CLAIM FORM
Submit Claims Under Daikin Middle East and Africa FZE
For all countries (Except Egypt, KSA, Qatar)
Submit Claims Under Daikin Air Conditioning LLC (for UAE)
