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Service Support Engineer - DX/VRV

Nigeria, Africa

Daikin is the leading global manufacturer and supplier of HVAC (heating, ventilation and air conditioning) equipment, including heat pump and refrigeration solutions. The company provides innovative, premium quality indoor climate management solutions to meet the changing needs of our residential, commercial and industrial customers.

Job Responsibilities:

  • RA/VRV Service Specialist for Nigeria Market
  • Training responsible for local market: Understand local market structure, key players and help to build a strong training strategy
  • Achieve annual training target (qualitative and quantitative)
  • Provide support to Customers in Nigeria following Daikin Service Pillars such as Promptness Reliability and Kindness
  • Support all field and operational issues mainly for Nigeria and Central Africa Region when requested
  • Be trained, oriented and introduced to DX/VRV Products
  • Be able to perform all type of Field Service Intervention for RA/VRV Products Efficiently (installation/commissioning/Maintenance/Troubleshooting/Repair)
  • Generate comprehensive site or work reports on the work performed
  • Work completely and comprehensively on VRV and DX sales projects
  • Demonstrate good teamwork and adaptability in working with different conditions and
  • different nationalities
  • Be able to analyze complicated/advanced technical applied and DX/VRV problems and provide solutions.
  • Report All Quality related issues to the line manager or the factory
  • Provide constructive feedback to further improve work and operations in general

Job Requirements:

Experience & Knowledge:

  • Minimum 3 -5 Years of experience
  • Experience working with DX/VRV Products
  • Nigeria HVAC Market experience
  • Hands-on working experience and knowledge on Electrical, Mechanical and Refrigerant circuits
  • Training experience needed
  • Good knowledge of Excel and Power Point and other MS tools


  • Graduate with an Engineering Degree (Mechanical / Electrical or Equivalent)


  • English Speaking Skills
  • Good working skills in Electrical, mechanical and refrigeration circuits
  • Good Communication, Technical and Analytical Skills

Personality Attributes:

  • Highly flexible in working with multicultural organization
  • Good analytical and problem solving mindset
  • Results Oriented and Team Player
  • Customer Service Oriented

We Offer

Daikin Middle East and Africa offers a varied and international feature, where you can work independently and where you can take initiative. You will work in a solid and growing company which is a world leader, encouraging its employees to flourish. You will be part of a professional and dynamic team, where team spirit is put forward. You will benefit from extensive internal and external coaching.

Daikin Middle East and Africa offers a package of competitive salary related to experience/talents.

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